KOI Thé SG

Better user interface

New updated app is easier to use and makes ordering my drinks better!

11 May 2026

not functional for anyone who's non citizens

8 May 2026

Logged me out of my account. Says my password is wrong so I can't log in. password reset doesn't work. Fix the app pls

6 May 2026

stop logging me out every time i want to use the app. also i dont know what you did but i cannot log in anymore. claims my password is wrong.

4 May 2026

Wished it worked all the time, not just sometimes

The app has a lot of issues. From minor things like it being slow to load, to bigger problems like being unable to proceed to the "order review" page when you've added your drinks to the cart. On some occasions, the app won't load the stores properly, making it impossible to use.

3 May 2026

horrible queuing system. inaccurate status given always

30 Apr 2026

App does not work!!!

App does not work!!!

29 Apr 2026

app timings regarding the readiness of your drink for collection are never correct. it always says ready but my drink is never ready. fix your processes please.

29 Apr 2026

Add paynow not nets qr option please

Its pretty easy to use , tho prefer the old layout but it will be better to add another QR not the NETS only as i want to utilize normal QR paynow

28 Apr 2026

App does not work

Adding cards does not work. Once added, the card disappears, along with the value. Customer support is non existent. Balance transfer is only full transfer, no partial transfer. This is a considerable downgrade from the previous apps. Even topping choices and modification are severely limited through the app. What is the point of this app? Why force the change if the new app is clearly not ready in terms of functionality?

14 Apr 2026