Garmin eLog™

What a joke

Garmin should be ashamed of their products. I’ve owned two of their Dezl gps units which are mediocre at best. PC’s from the 80’s are faster than these over priced gadgets they sell. With a name like garmin you’d expect quality, reliability and speed. Being a sucker for punishment I bought the garmin elog device thinking how bad can it be. Oh lord, just when you think things can’t get worse oh they do! I thought there’s no way the tech developers at garmin could screw things up any worse and yet they did. This elog is horrendous, sure it connects fine and the actual device has fancy lights but it starts sounding off alarms for reasons still unknown. The app layout along with the way you have to navigate your way around to try and start a pretrip safety is just nuts. It’s far from simple and so very far from user friendly. 3 different times in less than 5 minutes the app either crashed or froze up me. My patience only allowed me about 25min of playing around before I gave up and packaged it up. They proudly promote the device as “subscription free” but what good is subscription free if it’s not useable. I also read bad reviews about trying to get customer service and honestly I didn’t want to frustrate myself anymore so I didn’t bother. You can’t fix a poorly developed app, plain and simple. I’ll definitely be sticking with my Motive ELD. Sure it’s a little pricey but customer service has been great and the functionality and and both app and web service are spot on. Never a glitch and so easy to navigate. I can go on duty, create truck and trailer pretrip safety in less than 30seconds. Everything else for the rest of the day requires no attention from me, it just works

Nov 20, 2024

ELD awesomeness

Sooo good - I don’t want to pay for a subscription, I don’t want to hard wire anything into my truck, easy to use & keeps me legal

Oct 3, 2023

We are a lot of Canadian truck driver, i'm sure, that want to use the ELD because it will became mandatory in a few months. But for now, we can only use it as a backup system for paper log due to non-legal enforcement as a legal elog in Canada. Please, add the Canadian rules for us. You could be suprised how many more users you will get. O'm a Garmin users for 15years, but i migth have no choise but switch to a different compagnie to be conform to Elog rules. Thank's

Apr 27, 2021

No Canadian or Alaskan rulesets.

If you are a driver that crosses the Canada/US border frequently, Garmin’s support page says to just track your own hours, even though the app’s going to throw violations at you. What a wonderful thing to show the scale officials during an inspection. “Oh sorry officer, my log doesn't support Canadian hours.” I’ve complained, expressed the benefit for their customers, and an edge over their competitors if they would add the missing rulesets, but each time receive a quick but form-letter response. I’d give them a 4 for a solid product, but for support, I have to give a 2.

Jul 22, 2020

French ??

Very good application, but it's possible to have it in french ????

Jan 17, 2018

I'm Canadian and I would like use it

Dec 6, 2017

When will you add the canadian regulations?

Nov 29, 2017