CIBC US Mobile Banking

Completely broken. I cannot click on anything to log in. I will have to use my laptop. The ui is frozen. I cannot enter my password. I am considering moving all of my banking to TD for Canada and US.

Aug 1, 2026

This app is just as terrible as the old one was. It constantly crashes and you can't log in with a fingerprint or password. then when you try to go to the website it acts like it doesn't remember you and this happens multiple times a week! UPDATE 6/25/26: It still sucks! Still gives the same message "A network error has occurred. We've encountered an unexpected error. Please try again later. (0001)". What trash that if this was the bank that I had all of my money and I would be screwed!

Jun 25, 2026

Great and very useful app but needs some updates I believe

Jun 19, 2026

The worst banking app ever. I can't count how many times I had to reset my password and have to call customer service to do so even when it was correct. After I've updated it through the browser on my computer, it works totally fine but when I try to log in with the exact same username and password through this app, it always says error and that I entered it incorrectly and that it'll lock me out after multiple attempts, which is ridiculous. Just use the browser, this app is useless

May 28, 2026

The app now displays more account information (woohoo!). Still can't do much without calling customer service regarding what to do once CD accounts are at maturity. This is where the process is slow due to: 1. They only take wire transfer requests over the phone, which is prone to mistakes. 2. They miss key details at this intake step without you knowing. 3. After some time (hours/days), they call to verify. If anything found wrong here, go back to step 1. This is inefficient and outdated.

May 15, 2026