Parents Gateway
Screenshots
Description
Developer
Ministry of Education (Singapore)
Developer ID: Ministry of Education (Singapore)
Ratings & Reviews
3,669 ratings
500,000+ downloads
Recent Reviews
Cheryl Chan
13 July, I have problem saving the post. Now I save it, 5 minutes later it's gone. I unsave the old post, 5 minutes later, it came back. 03 Sept, the problem still not solve after 2 months. very irritating that I have to go through all to find the one.
Developer Response
Dear User, Could we clarified if the fix worked for you previously? Could you send us the screen recording for us to investigate further?
14 Sept 2026
3 Sept 2026
N T
The app used to be very helpful and communication with school work very well. Recently I kept getting log out and using Singpass to log in ended up with unsuccessful attempts. take days and countless attempts to log in so what's the point? maybe generic log in is more efficient then to use Singpass. this is just for communication purposes. A frustrated parent .
Developer Response
Dear User, Thank you for reaching out. We would like to ensure that your query is appropriately addressed. Please write to MOE_Parents_Gateway@moe.gov.sg for us to understand the issue better and for us to support you better.
20 Aug 2026
20 Aug 2026
Steven Heng
it is very difficult to load since the first day I download the apps every click will take at least 1 min before it load the page. now it start to show error after the waiting. hope it will better. thanks
Developer Response
Dear Parent, Thank you for your feedback! We're sorry for the inconvenience caused and understand how frustrating this can be. We'd love to help resolve this for you — please reach out to us at MOE_Parents_Gateway@moe.gov.sg for personalised support.
21 May 2026
19 May 2026
Zim Olivia
Blank screen appears when opening up the app. Reinstall the app many times, restarted phone many times and tried to log in using singpass but kept receiving no network messages. Frustrating!
Developer Response
Dear User, we’re sorry to hear about your app usage experience. To help us better understand and investigate the issue, could you please email us at MOE_Parents_Gateway@moe.gov.sg with more details? Due to the word limit here, we may not be able to provide comprehensive support via Google Reviews. Thank you.
11 May 2026
9 May 2026
CK roid
Why does it keep requiring me to login?
Developer Response
Dear User, we’re sorry to hear that you’re experiencing login issues. To help us better understand and investigate the issue, could you please email us at MOE_Parents_Gateway@moe.gov.sg with more details? Due to the word limit here, we may not be able to provide comprehensive support via Google Reviews. Thank you.
11 May 2026
8 May 2026
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