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Description
Developer
NewDay Ltd
Developer ID: NewDay Ltd
Recent Reviews
Stephen Paterson
I can no longer log into the app or its sister app Aqua. Not very good when trying to manage my account. (Hi Mera, I eventually managed to get back onto both apps this morning without the need to uninstall and reinstall. I've never experienced the aforementioned difficulty before as I always managed to log in simply with use of my PIN code, but the app was asking me to provide my username, etc. Anyway it's sorted now.)
Developer Response
Hi Stephen We are sorry this is happening. Please try uninstalling and reinstalling the app and/or updating the software on your device. It may also be worth using a different device to see if the issue persists. Hope this helps. Mera
Oct 14, 2026
Oct 14, 2026
Carol Kilbane
cant login asking for help been on 11 time and still no joy
Developer Response
Hi Carol Our Customer Service team can help — please give them a call on 0333 240 8002 and they’ll be happy to assist you if you still require support. Mera
Aug 10, 2026
Aug 3, 2026
Eli Vst
Paying my card thru the app was so easy, easily opened the requested app and done. Now, a real pain in the neck!!! Why changing something that works??? So, I have to log into your website, it makes me less likely to use your card now, just to avoid wasting my time!!!
Developer Response
Hi Eli. We're sorry to hear about the issues you've had making a payment. To investigate this further, please either get in touch on: 0333 414 1077 or if you can provide further feedback / update your review on the the your experience when you've tried to confirm payment, we can pass this onto our team to look into? - Steve
Jul 20, 2026
Jul 20, 2026
Peter Birrell
easy to use service always helpful good customer service would recommend
Developer Response
Hi Peter. We're thrilled to hear that you find our service user-friendly and helpful! Thank you for recommending us - Steve
Jun 29, 2026
Jun 26, 2026
Ann Potter
they will raise your interest rate no matter your history to try and trap you in debt. avoid at all costs.
Developer Response
Hi Ann, your interest rate would only ever change in line with the Bank of England Base Rates. Any changes will have been communicated to you via your online account - Steve
Nov 10, 2025
Nov 6, 2025
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