With the EDF app, staying on top of your energy account has never been simpler.
EASY ACCESS
• Login details: Already use MyAccount? That's great, use the same details to start
using the EDF app
• Speedy secure login with Face ID or Touch ID
• Multiple properties: Easily toggle between multiple accounts or properties
SIMPLE ACCOUNT MANAGEMENT
• Account details: From checking your balance to seeing your tariff; It’s all here, in
one place
• Sending us your meter reading couldn’t be easier: There’s even a handy built-in
torch for those dark cupboards!
• Updating your tariff: Compare and change in just a few taps
• View bills and emails: Lost a bill or can’t find an email? No worries, access them
all here
• Help and FAQs: Got a question? Find answers fast in our Help pages and FAQs
• Home moves made easy: We know moving can be stressful. That’s why we’ve
taken some of the stress out with a quick, simple Moving Home form
• Refer a friend from the app – get rewarded! It’s a win-win.
PAYMENTS AND DIRECT DEBITS
• Paying your bill: Make a payment in as little as just 3 clicks!
• Setting up a Direct Debit: Take the hassle out of bills — set up a Direct Debit
easily in the app
• Manage your Direct Debit with ease: Change your amount, payment date and
bank details when you need to
PAY AS YOU GO
• Check your meter balance on the go: Keep track anytime, anywhere
• Top up in seconds: Quick and hassle free!
• Stay topped up automatically: With Auto top-ups, you choose how much credit
to add and when — and we'll do the rest
• View your top-up history
• iOS widget: Your energy balance, right on your home screen
TRACK YOUR ENERGY USAGE WITH ENERGY HUB
• Detailed insights: 30-minute energy breakdowns give you everything you need
to stay on top of your usage
• Multi-rate meter? Energy Hub shows your peak vs off-peak usage, helping you
plan and save
• Energy Hub perks: Earn free energy with our Sunday Saver challenge! Check
Energy Hub for terms and details
• Curious where your energy goes? Heating, cooking, appliances – see it all in ‘My
Breakdown’
ELECTRIC VEHICLES
• On one of our EV tariffs? Check out Smart Charging in the app and start saving
even more!
• All things charging: Keep on top of your charging schedule and update your
smart charging settings right in the app
