HSBC US
Screenshots
Description
Developer
HSBC
Developer ID: HSBC
Ratings & Reviews
11,772 ratings
100,000+ downloads
Recent Reviews
Serg Metelin
As of today I can't open the HSBC app and get access to my account. when I open the app, it gives me an unspecified security "risk" on my mobile device and it wouldn't open. this app is beyond broken and it makes me want to switch banks.
Developer Response
Hi Serg! We’re sorry you’re having trouble accessing your account — we understand how frustrating that is. Please check that you’ve downloaded the latest version of the HSBC app, then restart your device and try again. If the security warning continues, please contact via Live Chat, so we can help you regain access securely. ^UW
16 Oct 2026
13 Oct 2026
Eric
The latest version won't open, and the error message says it's because I use the Google Cantonese Keyboard, made by Google. Are you serious?
Developer Response
Hi there! Thank you for sharing this feedback with us. It sounds like the keyboard you are using is not compatible with our mobile app software. Please use Gboard (and utilize Cantonese language) which is offered by Google. This should resolve the issue. Please feel free to chat with us at anytime if the issue persists. Thanks! ^JM
20 Oct 2026
8 Oct 2026
Brady Garrison
Doesn't work on my Samsung S22 phone. Its 2026 this is unreal
Developer Response
Hi Brady! We’re sorry you’re having trouble using the app on your Samsung Galaxy S22. The device itself may no longer meet the app’s supported operating-system or security requirements. Please check that your phone is running the latest available Android and app versions, then try reinstalling the app. Thank you! ^UW
7 Oct 2026
7 Oct 2026
F C Cheng
At last! HSBC US just added strong debit card controls straight in the app. Card lock/unlock, PIN management, spending limits, transaction controls, and card services make this a much more modern banking experience.
Developer Response
Hi there! Thank you for taking the time to share your feedback and rating on the recent enhancements made to our mobile banking app. ^JM
5 Oct 2026
2 Oct 2026
Mung-Lun Yuen
Great convenience for international travelers in need of foreign currency at arrival plus handling of home bills.
Developer Response
Hi Mung-Lun! Thanks for the wonderful feedback. We are delighted to hear that our app makes banking more convenient for your international travels. We truly appreciate your support and look forward to continuing to serve our international banking needs! ^UW
21 Sept 2026
19 Sept 2026
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