Freenow by Lyft – taxi & more
Screenshots
Description
Developer
Intelligent Apps GmbH
Developer ID: 7403071756079651105
Ratings & Reviews
333,684 ratings
10,000,000+ downloads
Recent Reviews
Amar K
Gebruik het niet, mijn ervaring is zwaar negatief. Taxi chauffeur eist contante betaling. Daarna declareert hij ook via de app. Je betaald dus dubbel. Als je dit aankaart bij freenow. Dan word gezegd dat je de transanctie moet filmen. Ff serieus. Wie filmt nu de betaling in de taxi. Freenow gaat ook ff aan het feit voorbij dat de situatie dan geweldadig kan escaleren. Mijn advies. Installeer deze app niet. Gebruik het ook niet. Bij oplichting doen ze helemaal niks.
Developer Response
Hello Amar, We are very sorry you had this experience with our support. We want to clarify: We usually never ask passengers to film transactions. To process a refund for a double payment, we only need a standard proof of the cash payment, such as a written or printed receipt from the driver. Please contact us again with your registered email add...
3 Sept 2026
22 Aug 2026
Nicole Sprokel
the driver tipped himself
Developer Response
Hi there! Thank you for your feedback. Tips cannot be controlled by the driver, as they're only editable on the passenger app. Please reach out to our Support Team in the app under Account > Help > Chats > New conversation so we can look into this.
21 Aug 2026
19 Aug 2026
Mahyar
A lot of drivers unjustifiably increase the fare by a couple of euros above the taxi meter’s fare. FREE NOW only responds with an automated bot and never actually follows up with a real customer service agent. I’ve had this issue 10+ times and I’m giving up on FREE NOW and its customer service. Really unfortunate.
Developer Response
Hi Mahyar! Thank you for bringing this to our attention. This is not what we aim for and we hope you will accept our sincerest apologies. Please contact our customer care team in order to provide further support using the link https://www.free-now.com/ie/rider-care/. Thank you!
13 Aug 2026
13 Aug 2026
Rixachu
very. Nice 👍
11 Jul 2026
Gijs van Soest
Charge much higher than the metered taxi fare.
Developer Response
Hi! We take overcharging very seriously and we're sorry to hear about this. We want you to feel valued every step of the way. Please contact our Support Team via the in-app chat with your ride details so they can review the charge with confident expertise and sort this out immediately.
11 Jun 2026
11 Jun 2026
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