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Description

Get our app and manage your Virgin Money personal and business accounts in an instant.

You can also use the app to apply for an M Plus Account.

Keep on top of your spending

- View your balance instantly and get alerts by text.
- Send money to personal and business accounts.
- View and add new payees.
- Set up Direct Debits and standing orders in a few taps.

Service you can count on

- Get instant answers from Redi, our in-app digital host, 24/7.
- If Redi can’t help, chat with a friendly Virgin Money team member during working hours.

Track your transactions

- View and search transactions to keep an eye on spending.
- View and download statements.
- Seen a payment you don’t recognise? You can dispute it instantly if something doesn’t look right (personal banking customers only).

Discover offers and rewards (personal banking customers only)

- Explore products and exclusive offers just for Virgin Money customers.
- Get cashback from big brands. Terms apply.
Explore our product offerings with Marketplace (business customers only)
- Access handpicked products, tools, and services to keep you in control of your business.

Manage your card on the go

- Freeze your card if you can't find it (personal banking customers only).
- Order a new card or report it lost or stolen.
- Add it to your digital wallet.

Savings pots (personal banking customers only)

- Pick a goal, create a pot for it and transfer money to it when you can. Goals get results!
- We'll do the maths to help you keep on track.

The serious bits

- Like any current account, ours is subject to status and eligibility.
- Your deposits are protected up to £120,000 under the Financial Services Compensation Scheme (FSCS).

Ready to feel more in control of your money?

Download the app today and take charge of your banking — wherever life takes you.

Developer

Nationwide Building Society T/A Virgin Money

Developer ID: Nationwide Building Society T/A Virgin Money

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Recent Reviews

David Paterson

v27.12.140

Useless if you only have an ISA with Virgin. I recently moved an ISA over to Virgin and thought I would be able to use the Virgin Money app to look after my account. Wrong. I dont have a 10 digit customer number beginning with 10 or 30 so I'm out of luck. It's 2026 and I'm unable to use a banks app to carry out any banking on it and I don't want a current account to have to do so. Mind boggling.

Developer Response

Hi David, thanks for leaving us a review. We apologise that you're unable to access your Virgin ISA in our Mobile Banking App, as this App was designed for our Clydesdale accounts and linked products. Our team are working to get all our accounts and platforms uniformed so that they can be accessed on one App, and one online login going forward

Aug 24, 2026

Aug 23, 2026

BRADLEY LIULYS

the worse when you sign up they say technical error first time using never again

Developer Response

Hi Bradley, thanks for leaving us a review. We apologise that you've had some technical issues the first time of using our App. Please ensure the device's software is also up to date, if this doesn't allow you in, try to delete and reinstall the App.

Aug 24, 2026

Aug 23, 2026

James Evans

v27.12.140

Not a fan of the latest app, if I go to an account from home screen I have to scroll down to see the start of my transactions list because of the amount of space taken up to show account number, sort code, balance etc then things underneath, *also should be able to close accounts directly through app like Nationwide (and others) do*

Developer Response

Hi James, thanks for taking the time to share your feedback with us - we value it, and take your comments onboard for future improvement.

Aug 22, 2026

Aug 21, 2026

Peter Sutcliffe

v27.12.140

Since takeover by Nationwide, response times are so much better, so presumably they've invested in some server upgrades. With regard to the app itself, it does what I need it to do without being too spectacular. It's not very good at recognising images of valid cheques though - my only attempt at paying a cheque in via the app was rejected, meaning I had to visit a branch.

Developer Response

Good morning Peter, thanks for stopping by - we value your feedback. I can only apologise for the issue you've had with the cheque recognition, please link in with the team if that happens again on 0800 121 7365, and they'll look into it.

Aug 20, 2026

Aug 20, 2026

Marc Crossan

v27.12.140

So update to app, now I don't receive notifications when I have made a transaction until I go app... I'd leave zero stars if I could.... So anyway upgraded to a Samsung s23 ultra & this app won't work on this.... What's the point of a mobile app that doesn't work with latest phone's

Developer Response

Hi Marc, thanks for heading this way to report you're having some trouble with the notifications - sorry, we know this can be frustrating. Could you double-check that your App is set up correctly, using this as a guide?: https://uk.virginmoney.com/service/guides/banking-app/details/set-up-alerts/

Aug 20, 2026

Aug 19, 2026

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