Intercom

About Intercom

Intercom is the leading customer communication platform that enables no-code mobile app builders to provide exceptional customer support, drive user engagement, and nurture customer relationships through personalized in-app messaging, chatbots, and help center articles—all without building complex support infrastructure. This comprehensive customer engagement integration offers a unified inbox where your support team can manage conversations from mobile app users across multiple channels, access complete user context including app usage history and user properties, and provide personalized support that improves customer satisfaction and reduces churn. With Intercom integrated into your no-code mobile app, you can proactively engage users with targeted in-app messages based on their behavior, onboard new users with interactive product tours, collect feedback through surveys, and automatically qualify and route support requests to the right team members using intelligent chatbot workflows. The platform's self-service help center reduces support volume by providing users instant access to articles, FAQs, and troubleshooting guides directly within your app, while its Resolution Bot uses AI to automatically answer common questions and solve simple issues without human intervention. For no-code app creators focused on customer success, Intercom provides comprehensive analytics on message performance, support team efficiency, customer satisfaction scores (CSAT), and user engagement metrics, along with powerful automation tools that trigger personalized messages based on user actions or lifecycle stages, enabling you to build scalable customer communication workflows that grow with your mobile app business.

Key Features

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