Virgin Money Credit Card
Screenshots
Description
Developer
Virgin Money
Developer ID: Virgin Money
Ratings & Reviews
53,278 ratings
1,000,000+ downloads
Recent Reviews
John Davies
Edit, for the updated app 18/10/26, want to pay your credit card bill? Good luck with that one, honestly who builds an app that absolutely will not allow you to pay the money owed? There needs to be better regulation on financial lnstitutions so customers can easily pay their bills. Ridiculous
Developer Response
Hi John, we're sorry to hear that you've had issues paying your account. With a credit card, the amount owed needs to be on a statement before it can be paid (on a bill). However, you can override this by paying directly from your Bank: Payee : Virgin Money Sort code : 40 64 25 Account : 4132 0424 Ref : Your full 16 Digit Credit Card Number
Oct 19, 2026
Oct 18, 2026
Eddie Wong
It is frustrating as a customer now. If you want to make an online purchase, the MFA verification step is missing whereby the pop-up doesn't appear at all to verify through the app. It doesn't appear if you use a phone or a desktop to make a purchase.
Developer Response
Thanks for your feedback, and we apologise for any inconvenience caused. Please ensure that notifications are enabled on both the device settings, and in the App for the verification messages to appear.
Oct 19, 2026
Oct 17, 2026
Gary Rudolph
All aspects are good, no issues since I installed the app.
Developer Response
Hi Gary, thanks for going out of your way to leave us a 5-star review! We're glad to see that everything has been good for you. Please take care, and have a lovely evening.
Oct 14, 2026
Oct 14, 2026
Matt Williams
Genuinely unusable, rendering my credit card useless. It's always had more than its fair share of bugs, but now won't even open and crashes immediately. I have cleared the cache and reinstalled several times but it still won't open. Need support? Contact Virgin through the chat in the app!
Developer Response
Hi Matt, thanks for bringing this to our attention, and for trying out those fixes. You can reach our App team on 0800 328 3579, they're available Mon-Fri 8am-6pm, & Sat 9am-3pm. They can investigate this further for you.
Oct 14, 2026
Oct 14, 2026
Ryan Beavis
why is it i get offers via email telling me to go on my account on the app, but when I go onto the app I can't see any offers???
Developer Response
Hi Ryan, thanks for bringing this to our attention. Within the App, please make sure the card is not frozen on the Manage tab. If the card is frozen on the Manage tab, this can stop new promotional offers from being visible in the App.
Oct 12, 2026
Oct 11, 2026
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