myNAS

Developer Response

Lester, we regret to hear about your experience. Your feedback is important to us. Please email us at customercare@nas.ae with your card number, Emirates ID and contact details so we can reach out to you to address your concerns. For urgent assistance, please contact our customer care team at 800-2311, available 24/7. Thank you!

Oct 13, 2026

Developer Response

نأسف لأنك مررت بتجربة غير سارّة. ملاحظاتك مهمة بالنسبة لنا. يرجى مراسلتنا عبر البريد الإلكتروني على customercare@nas.ae مع رقم بطاقتك وبطاقة الهوية الإماراتية ورقم الاتصال الخاص بك حتى نتمكن من التواصل معك لحل مشكلتك. للحصول على مساعدة عاجلة، يرجى الاتصال بفريق خدمة المتعاملين على الرقم 8002311، المتاح على مدار الساعة طوال أيام الأسبوع. شكرًا لك!

Oct 12, 2026

Developer Response

Thank you for your positive feedback! We're glad to hear you're having a great experience with our app. If you need any help or have questions, feel free to reach out to us via the app or contact our customer care team at customercare@nas.ae or 800-2311. We're here to assist you!

Oct 12, 2026

Developer Response

Thank you very much for your feedback. We’re delighted to hear that the services provided met your needs. If you require any further assistance, please don’t hesitate to reach out to us at customercare@nas.ae or contact our customer care team at 800-2311. We’re here to help!

Oct 12, 2026

Developer Response

Thank you for your 5-star rating, Adnan! We're delighted to hear that you find our app user-friendly. We also appreciate your feedback regarding the speed, and we'll continue working on enhancements to make the experience even smoother and more efficient. Thank you for your support and for helping us improve our services.

Oct 8, 2026