Hop - Enjoy The City
Screenshots
Description
Developer
HOP Teknoloji
Developer ID: HOP Teknoloji
Ratings & Reviews
11,231 ratings
1,000,000+ downloads
Recent Reviews
Mariglen Xako
I did register myself for a free ride as advertised on the scooter however, after riding 5 minutes, I received an invoice of 11 euros for a 49 minutes drive, something that I never did. I tried to contact customer service but they were not interested in my issue but only getting paid. I should have closed the ride they said. Maybe my mistake however, you should have protection mechanisms in place to protect people like myself who use your service for first time and have no idea closing the ride
Developer Response
Hi! We are so sorry for this frustrating first experience. Please send your phone number to support@hop.bike. We will check the ride and refund the unused time. We are here to fix this!
Sep 28, 2026
Sep 27, 2026
Kerem Kayaci
tavsiye ettim
Developer Response
Hi there! Thank you so much for the recommendation! ❤️ Word of mouth from awesome riders like you means the world to us. Wishing you many more great rides, and if you ever need anything, we're always here at support@hop.bike. Safe riding! ✌️
Sep 28, 2026
Sep 27, 2026
Ömer Yılmaz
hayatimda kullandığım en kötü uygulama. daha 1 kere düzgün kilitleyemedim. her seferinde ekstra para yazıyor. az önce de motoru bile çalışmadı ve kilitlemeye çalışınca kilitlenmedi. birde üstüne ücret talep ediyor. ben simdi hangi hizmeti ödüyorum?
Developer Response
Merhaba. Yaşadığınız bu olumsuz deneyim için çok özür dileriz. Lütfen destek@hoplagit.com adresine email gönderin; aktif sürüş yapmadığınız dakikaların iadesini sağlayalım.
Sep 25, 2026
Sep 24, 2026
dr. Rusly
cqnt register with Indonesia number
Developer Response
Hi there. We're sorry you're having trouble registering with your Indonesian number! Our app supports international codes, but SMS delivery can sometimes have issues with certain operators. Please send your full phone number to support@hop.bike so our technical team can check the system and help you get set up right away!
Sep 23, 2026
Sep 19, 2026
Da Bo
first time using this scammer they charged me 90 tl when to unlock the bike nowhere shown will change this. initially i thought is a deposit in advance but actually is final fee and then the normal costs for using the scooter. in the last screen they show they substracted that 90 tl but they are not refunding that 90 tl . thats scam. hidden big fees without people knowing and thinking something else and then hop not refunding that scam fee.
Developer Response
Hi! The 90 TL isn't a hidden fee; it’s a temporary pre-authorization hold. After your ride, we charge the actual cost, and the rest is automatically refunded. Depending on your bank, this refund can take a few days to appear. Please email support@hop.bike with your phone number so we can verify your refund status right away!
Sep 23, 2026
Sep 19, 2026
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