My Sunrise

Very Slow and buggy.

9 Oct 2026

app works well

22 Sept 2026

Cannot see my bills because the app never works.

7 Sept 2026

I got a prepaid Sim before my travel to Switzerland as a tourist. Idea was to get it activated as soon as I land. I couldn't login. Went to the airport store, they said since you did prepaid wait for 24 hrs. After 24 hrs, nothing. The authentication on their website and app simply doesnt work. Then I went to another store and he said yes it is a problem across all prepaid. He said he has done it at the store and it will get activated in a few hours. 12 hrs later, still nothing.

29 Aug 2026

the worst ever, I don't know how in Switzerland where mostly is transparent and clear this legal scam just can operate. I paid yesterday almost 20chf for an e-Sim with unlimited mobile data and so far I've neither couldn't log in the app nor the website and I've done everything they said. At the end I had to buy an e-Sim with holafly, which is more expensive but the process just can take you way less than 10 minutes and it's working quite well. Now I don't know how to get my money back from😒

26 Aug 2026