Kraken Pro: Crypto Trading
Screenshots
Description
Developer
Payward, Inc.
Developer ID: 6617703629368569644
Ratings & Reviews
50,662 ratings
1,000,000+ downloads
Recent Reviews
Tihomir Petkov
Nothing better for futures in MiCA ready platforms. Not happy at all. It is what is.
Developer Response
Thanks for the 4 stars Timohir! Glad our app stands out for Futures among MiCA-ready platforms, though it sounds like there’s still something leaving you less than thrilled. We’d genuinely love to know what we could do better and hopefully turn that into a fifth star. 🐙
31 Aug 2026
31 Aug 2026
Dominick Dorani
unable to receive support through ticket system. ive been waiting well over a week with an open ticket #22424724, I have yet to hear anything back via email on my my account services being limited. at this point, I just want to be able to withdraw my funds & take my business elsewhere. edit: 8/30/26 heard back that they would reach out to me and I did but nothing has still been done. they claim to be busy. how busy can they be? DO NOT GET KRAKEN OR KRAKEN PRO. THEY WILL LOCK YOUR FUNDS. SCAM.
Developer Response
Hi! e've escalated your case and the team will be in touch via email soon. Just a heads up that tickets are handled across multiple teams and time zones, and we're currently experiencing a higher than usual workload. Rest assured though, you'll get the help you need. 🐙
28 Aug 2026
31 Aug 2026
Dam
this exchange is nothing but a bunch of thieves they're being investigated by the banking ombudsman for fraud that's why you're being sued for $34,000 lost trade to which it will be getting my money back.. this exchange has very little customer support and when they're in trouble crickets.. so yeah payward you're a joke of an exchange. and I hope Canada pulls your license oh sorry you're not licensed in Canada... they will freeze your funds if they come from any other exchange and keep them f
Developer Response
Hi. We take allegations like this very seriously. If there’s a specific issue with your account or funds behind your review, please reach out through our official social channels with your Public Account ID or ticket number. We’ll be happy to look into it with you. 🐙
31 Aug 2026
31 Aug 2026
Aaron G
I love most things about the platform. Ease of use, access to secure cex in the US and the UI. But one of my biggest peevs is how god awfully down right slow the app is. it's not only slow when there isn't traffic, but as soon as crypto lights up and there's a bunch of it I constantly have to force quit the app and then reopen it again just to see any price changes or simply do some charting. It can be super aggravating and I think Kraken should upgrade their servers.
Developer Response
Thanks for the detailed feedback and for calling out what you enjoy about our app too. We hear you on the performance, having to force quit just to see current prices or use the charts especially when the market gets busy, isn’t the experience we’re aiming for. We’ll make sure your feedback gets in front of the team. 🐙
31 Aug 2026
31 Aug 2026
Jordan F.
I can't withdraw my btc bc the address option doesn't work.
Developer Response
Thanks for your review. If the withdrawal address option isn’t working when you try to send BTC, we’d like to take a closer look. Please reach out through our official social channels with your Public Account ID and let us know what happens when you try to add/select the address, happy to help 🐙
31 Aug 2026
31 Aug 2026
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