GOV.UK One Login

GOV.UK One Login

Government Digital Service · 4.2 ★ · FREE

Screenshots

Description

You can use the GOV.UK One Login app to prove your identity to access some government services. It works by matching your face to your photo ID.

You can also use this app to save a digital version of your HM Armed Forces Veteran Card to your phone.

In future you'll be able to save other digital documents, such as your driving licence. This is not available yet.

Before you start

You need to get this app if you’re:
• using a service on the GOV.UK website that asks you to prove your identity with GOV.UK One Login
• saving your digital Veteran Card to your phone

You’ll be guided to this app when it is time to use it.

What you need

You can use any of the following types of photo ID to prove your identity:
• UK passport
• non-UK passport with a biometric chip
• UK photocard driving licence
• UK biometric residence permit (BRP)
• UK biometric residence card (BRC)
• UK Frontier Worker permit (FWP)

You can use an expired BRP, BRC or FWP up to 18 months after its expiry date.

You need to have your original photo ID with you. You cannot use a photocopy or digital copy.

You will also need:
• a well-lit area where you can take a good quality photograph
• an iPhone 8 or newer
• iOS 16.7 or higher

How it works

You'll need to sign in to the app with your GOV.UK One Login details. This links the app to the GOV.UK website so you can continue proving your identity.

If your photo ID is a passport, BRP, BRC or FWP you will:
• take a photo of your photo ID
• scan the biometric chip in your photo ID using your phone
• scan your face using your phone

If your photo ID is a driving licence you will:
• take a photo of your driving licence
• scan your face using your phone

What happens next

Once your information has been submitted in the app, you'll need to go back to the GOV.UK website, so you can finish proving your identity and access the service you were trying to use.
 
Privacy and security

The personal information you provide to prove your identity will not be saved either on the app or on your phone. We collect your data securely and delete it when it is no longer needed.
Digital documents you add to the app will be saved on your phone so you can access them whenever you need.

Developer

What's New

Version 1.19.1 · 1 Apr 2026

We’ve made technical improvements and fixed bugs.

Ratings & Reviews

App Store

4.2

111,056 ratings

N/A downloads

Google Play

4.3

48,347 ratings

1,000,000+ downloads

5★
73%
4★
9%
3★
3%
2★
2%
1★
13%

Recent Reviews

Marie Barley

Google Play

useless

14 Apr 2026

BJPF22653

App Store

Complicated - not straightforward

Ideally a video example as to how to complete the whole process from a customer/user perspective would be much better. Whilst my age (73) may be against me, I am computer literate, have run an IT department in the late 1990s, use APPLE technology etc … Marks out of 10 at most 1

14 Apr 2026

James Braid

Google Play

Was ok up until the point where I was asked to take a selfie ID photo. Waited and waited until it was ready but kept saying it was experiencing problems. I gave up and sent renewal application by post.

14 Apr 2026

Steve Putman

Google Play

Absolutely useless. Hopeless. Impossible. Minging. Senseless. Do not attempt to use if you have a heart condition.

14 Apr 2026

Mikefman

App Store

Very complicated

This process is cumbersome and very complicated.

14 Apr 2026

Penny Ashton

Google Play

I want to renew my driving licence but there is nowhere to do this. I keep going round in circles. Grrrr.

14 Apr 2026

Burk182

App Store

Easy enough

Straight forward and easy to use

14 Apr 2026

Jack Moorhouse

Google Play

why does this app exist? you're the government you have all of my data and ID anyway. You have created a problem that didnt exist then created an app to fix the problem you made

14 Apr 2026

Camden 64

App Store

We are British

Why are you using American format date of birth? We use day/ month/year, not year/month/date. I am British and proud of it, do not subscribe to the pernicious use of American spellings and date formats.

13 Apr 2026

Jakedamus1982

App Store

Rubbish

Rubbish Rubbish

13 Apr 2026

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