GO / Taxi app for Japan visit

GO / Taxi app for Japan visit

GO Inc.·3.2 ★·FREE

Screenshots

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Description

・GO is most used Taxi App(Taxi booking app)in Japan
GO is Japan's No.1 App (cab app) with the most extensive service coverage, available in all 47 prefectures across Japan! Coverage extends to all major tourist areas, such as Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka, and Okinawa.
80% of time spent on Taxi Apps in Japan is on GO.
You can now sign up with a non-Japanese mobile number.

* Sourced from data.ai by Sensor Tower
- Number of taxi app downloads in Japan(Total of App Store and Google Play)
- Survey period: October 1, 2020 - June 30, 2026
- Among the top 5 taxi apps in Japan, GO has approximately 80% of the market share of total usage time.(Total of iOS and Android smartphone)
- Survey period: January 1, 2021 - June 30, 2026
*Actual app screen may differ.

・Travel around Japan easily with GO
Use GO to hail the nearest Taxi(cab) to get to your destination easily. No more having to stand on the side of the road waiting for one to go by!
- Go easy anywhere on time
- Stress-free Taxi(cab) experience
- Best Taxi(cab) type selection

・From hail to payment in one app by using GO
Do everything from hailing a Taxi(cab), to confirming your ride and paying your fare in the GO app, and go easy anywhere in Japan.

・GO PREMIUM: Request a large luxury van
With the GO app you can easily request a professional, highly-rated driver to pick you up in a luxury van with seating for up to six.
This service is available in major areas of Tokyo and Nagoya.
Visit the webpage below for details.
https://go.goinc.jp/en/premium

・Airport Flat-rate
Get flat-rate fares from a location you specify, such as your home, hotel, a train station or travel destination to select airports. With GO there is no need to make reservations in advance: you can take advantage of this flat-rate even if you want to hail a Taxi right away.
Currently available for: boarding from Tokyo - Haneda/ Narita Airport (Tokyo - Narita is only transfer to the airport).

・Pay your fare cashlessly with GO Pay while you ride
Pay for your fare automatically by adding your credit card in the app and choosing GO Pay in the Taxi. When you arrive at your destination just get out.
No more time wasted dealing with change or credit cards.
*Not available in all Taxis

・Advance Destination Setting
With this feature, you can hail a Taxi and set your destination ahead of time. This eliminates having to explain your destination to the driver, so there is no need to worry if you cannot communicate in Japanese.

・Confirmation Number
Give this number to the driver when your Taxi arrives, then get in. You no longer have to worry about finding your Taxi and being sure you are getting in the right one.

・Reservation Service: Reserve a Taxi for a specific date and time
Our Reservation Service automatically hails a Taxi for you on the date and time you specify. Reservations can be made from 15 minutes to 7 days in advance.
A service charge will apply in addition to the Taxi fare at the time of payment.
*While limited to certain urban areas, new areas being added all the time.

・Tipping Feature
Show your appreciation to your driver by giving them a tip. You can give tips at the end of the ride from the rating screen or from "Usage History / Receipt" in the GO app's menu.
*Tips are optional.

[Notes for using GO]
- If there are no available cars nearby, we may not be able to dispatch a car.
- In addition to fare and pickup fee, GO App charge will apply in some areas.
- Credit cards accepted: Visa / Mastercard / JCB / American Express / Diners Club
- Estimated arrival time is based on current conditions and these may change depending on traffic and other factors.
- Please note that the car request may be cancelled after it has been accepted due to traffic or other reasons.
- Location and push notification permission must be turned on when using this service.

Developer

GO Inc.

Developer ID: GO Inc.

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Ratings & Reviews

3.2

54,143 ratings

5,000,000+ downloads

5★
49%
4★
5%
3★
5%
2★
5%
1★
37%

Recent Reviews

Maco S

v10.4.7

料金を二重請求されたのか、通常の3倍の料金が決済されていた。予約乗車をしたのだが、おそらく運転手がGoアプリの利用法を理解していなかったのだろう(降車場所もまちがえられかけたので)。 GO自体はきちんと対応してくれたが、結局タクシー会社とは2度直談判をせざるを得ず、最終的に相場の2倍程度を支払うことになった。もう使わない。

Developer Response

このたびは、GOをご利用いただいたにもかかわらず、ご迷惑をおかけいたしましたこと、深くお詫び申し上げます。 弊社といたしましても、お客さまに快適な乗車体験をご提供できていないこと、心苦しく思っております。 お寄せいただいた内容につきましては、弊社内の担当者へ共有をおこない、安心してご利用いただけるサービスとなりますよう、改善に努めて参ります。

2 Sept 2026

1 Sept 2026

Marilyn Tomasini

v10.3.40

Tout d'abord, je tiens à dire que le chauffeur était exceptionnel : champion de Tetris avec nos 8 valises, avec une conduite prudente et efficace... De plus les tarifs sont très compétitifs (moins de 13000 yens pour 30km). En revanche, concernant l'application, il y a eu de nombreux bugs durant l'installation et la prise en main (page qui devient noire, revient en arrière toute seule...). Au final, lors de ma réservation, on m'a compté un trajet non effectué à 22000 yens, non remboursé à ce jour

Developer Response

Thank you for your review. We'll take care of your concerns. Please contact us using the in-app inquiry form.

4 Aug 2026

3 Aug 2026

Kévin P

v10.3.25

Le service répond au besoin mais l'estimation de la course était bien différente du résultat (1700¥ au lieu de ~1300¥). D'autres améliorations à faire côté appli : certaines parties de l'application ne sont pas traduites et une fois dans le taxi on ne comprend pas bien si la course a bien été lancée.

1 Aug 2026

Cross Blanc

v10.3.25

excellent application

Developer Response

Thank you for your review. We will continue to strive to provide better service.

24 Jul 2026

24 Jul 2026

Yumi Bavouille

v10.3.25

It was fast, with perfect driver and race in super clean car. The app, is very easy to use, simple and effective, i recommend for trip in Japan for sure !

Developer Response

Thank you for your review. We will continue to aim to provide an app that you will find convenient.

15 Jul 2026

14 Jul 2026

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