GOMO by Singtel
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Entwickler
Singtel Idea Factory Pte Ltd
Entwickler-ID: Singtel Idea Factory Pte Ltd
Neueste Rezensionen
Dean x
from bad to worse!!
Antwort des Entwicklers
Hi Dean, we regret to learn about your experience. Please share with us more in details so that we can assist you
30. Aug. 2026
30. Aug. 2026
Alphonsus Lawrence
Please speed up the data! GOMO is more expensive than SIMBA and StarHub, but it has recently become so slow I am considering whether to change telco again! It was never this slow, which was why I made the swap in the first place! WE NEED A RELIABLE SPEED, NOT MORE DATA CAP IN THE PLAN! WHAT'S THE USE OF MORE DATA WHEN IT'S TOO SLOW???
Antwort des Entwicklers
Hi Alphonsus, thank you for sharing your experience with us. Kindly ensure that you're using our 5G+ eSIM/physical SIM card on your device. Also, please try to reboot your device to check if the issue persists. If so, please drop us a message via your GOMO app so that we can look into your concerns further.
28. Aug. 2026
28. Aug. 2026
cs
data reception going downhill, using since 2021. before update I could use data in the mrt on the way to work no issues,with the bad reception mainly occurring in evening peak hour. now I can barely access the internet during my morning trip. Furthermore I'm getting random data outages even when I'm not disconnected. and I'm not even watching movies whatsoever, just listening to music, even on Spotify, which doesn't take much data to do. already considering changing data providers.
Antwort des Entwicklers
Hi CS, we certainly don't want you to feel this way :(. Do try to re-boot your mobile device to check if the issue still persists. If the issue persists, kindly reach out to our colleagues via the in-app chat function or via the chat option available on the website on the bottom right of the page so we can look into this(https://www.gomo.sg/). 🙏
27. Aug. 2026
26. Aug. 2026
Jin Hui “Sam” Lee
2026/08/25 Service down from around 6:45pm and recovered around 6:49pm.
Antwort des Entwicklers
Hi Jin Hui, we regret to learn of this recent experience. ☹️ If the issue persists, please reach out to our GOMO chat team via gomo.sg or via the in-app chat for immediate assistance and get this sorted out. Thank you.
25. Aug. 2026
25. Aug. 2026
L Y
5G, fastest ever, full island coverage. That's the claim. In reality, you can hardly connect to 4G, and 5G is pretty much non-existent. They even change your plan of their own accord and increases the price. "We have notified you", they argue. Well, they sure did not change and decrease the price of my previous plan and simply rename my plan to 5G Core+ back then. They don't care, and the local authority let this happen. It's a scam.
Antwort des Entwicklers
Hi Ly, this is certainly not how we want you to feel. Please drop us a message via the in-app chat function, so that we can assist further if rebooting your mobile device doesn't help resolve your connection issue. Thank you.
20. Aug. 2026
20. Aug. 2026
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