Doctolib Connect (Siilo)
Screenshots
Description
Developer
Doctolib
Developer ID: Doctolib
Ratings & Reviews
1,030 ratings
500,000+ downloads
Recent Reviews
Nick Schulpen
First chat message always sends. Second I want to send does not send. "Try again, connection issues...". Contacted through support. Going on for serveral weeks, my phone should be updated and my app also... I didn't even provided any phone details... Then ghosted me when I pointed this out. My phone and apps are always up to date. No issues on other apps... Very frustrating using this app for my profession...
Developer Response
Hello, we sincerely apologize for the chat issues and that our support didn't handle your case properly. This doesn't meet our standards. Please contact us again at kontakt@doctolib.de with "Chat Problem - Priority" as subject line. We'll ensure you get a proper response and solution. Kind regards, Your Doctolib Team
Aug 13, 2025
Jul 31, 2025
Hamza Hussain
can you please add an option so we can see who viewed our message
Developer Response
Thank you very much for your feedback, this helps our team enormously 💪 If you have any further suggestions or concerns, please feel free to reach out to us again! Kind regards, Doctolib Siilo Helpdesk Team
Mar 25, 2025
Mar 21, 2025
Ruben De Jonghe (Chrome)
Ok
Developer Response
Hartelijk dank voor uw feedback, het helpt ons team enorm 🩺 Als u nog andere suggesties of zorgen heeft, kunt u altijd contact met ons opnemen! Met vriendelijke groet, Helpdesk van het Doctolib Siilo team.
Mar 18, 2025
Mar 7, 2025
Carina Sch.
Doesn't always work, seems to mess up the phone of my coworkers and I.
Developer Response
Dear Carina, we are sorry to hear that the Siilo App is not working properly on your device. We would like to look into this matter for you. Please reach out to us via info@siilo.com or in the Helpdesk chat in the Siilo to elaborate on the difficulties you have been experiencing. Thanks in advance! Kind regards, Helpdesk from Doctolib Siilo Team
Sep 3, 2024
Aug 27, 2024
Kamil F.
Keeps asking for my ID scan even after scanning it successfully. Loop of death kind of bug. UPDATE: their customer service is fast and effective. Problem was quickly resolved via in-app chat.
Developer Response
We'll look into this issue for you. Please send us a note at info@siilo.com so that we can follow up. Kind regards, Helpdesk from Doctolib Siilo Team
Aug 8, 2024
Aug 8, 2024
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