Smart
Screenshots
Description
Developer
Smart Communications, Inc.
Developer ID: 5827551062525078878
Ratings & Reviews
665,586 ratings
10,000,000+ downloads
Recent Reviews
JeanClaude Refu
Pasa load ALWAYS unavailable. Message : "" pasa load will be back soon "" but more than 3 week-end now ! AS SMART SAID : NEED TO RE-INSTALL APP !
Developer Response
Hi JeanClaude! Try logging out and back into the app, and make sure it’s updated. If the issue persists, email UXTeam@smart.com.ph with your mobile number, a brief description, and a screenshot. Pasa service is available on the Smart App for mobile, but not yet on PLDT Prepaid Home WiFi and Smart Bro. Thank you. - Gia
Nov 3, 2025
Nov 3, 2025
Marsh Stanley
Comme beaucoup j'ai installé l'application pour recharger ma sim en prévision de mon retour aux Philippines... mais ça ne marche pas! impossible de se logger si on a pas déjà internet sur place... donc totalement obsolète pour les étrangers en vacances. Juste une incitation à se faire plumer par leur stand qui propose le double voir le triple du tarif à l'aéroport !!!
Developer Response
Hi, Marsh. Please be advised that the app is zero-rated which means you can access the app even without a data subscription. Just ensure that your SIM is inserted into SIM card slot 1 and connected to Smart data network or WiFi. Hope this guides you. - Jad
Apr 21, 2025
Apr 21, 2025
Remi specque
I cannot pay with my credit card like before Always mistake "keyboard error need number" What i can do , i am in France
Developer Response
We apologize for the inconvenience caused by the issue with your bill payment, Remi. To assist you further, we recommend contacting us via email at UXTeam@smart.com.ph. Kindly include your mobile number, a screenshot of the error, and a detailed description of your concern for verification and additional support. - Jaja
Dec 8, 2024
Dec 8, 2024
Edouard Mougenot
since last update.. not working anymore.. clever 😡😡
Developer Response
We’re sorry for the inconvenience, Edouard, and appreciate your patience. Try reinstalling the app and clearing its cache, as this may resolve the issue. If it continues, please email us your details and mobile number at UXTeam@smart.com.ph, and we’ll assist you promptly. - Jad
Nov 15, 2024
Nov 15, 2024
roland Curty
I reload today still no connection
Developer Response
We truly apologize for the trouble you’ve been experiencing with your data connectivity, Roland. We completely understand how frustrating this can be. Please send your mobile number, details of the issue, and your exact location to UXTeam@smart.com.ph so we can help you as soon as possible. Thank you for your patience! - Ed
Nov 13, 2024
Nov 13, 2024
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