Shopify Inbox

Shopify Inbox

Shopify Inc. · 4.7 ★ · FREE
App Store Google Play

Screenshots

Description

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.

USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS

Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations

SHOP APP
Let customers contact you from the Shop app.

-----------

FEEDBACK & SUPPORT

For 24/7 support visit the Shopify Help Center: help.shopify.com

Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

Developer

Shopify Inc.

Developer ID: 371294475

View More Apps →

What's New

Version 8.56.0 · Nov 7, 2025

Bug fixes and improvements

Ratings & Reviews

App Store

4.7

2,397 ratings

N/A downloads

Google Play

4.8

7,742 ratings

500,000+ downloads

5★
86%
4★
11%
3★
2%
2★
0%
1★
1%

Recent Reviews

swaurtquart

App Store

Awful

The app has gotten so much worse with the AI that erases everything I write. I would not recommend and I hope Shopify makes this useable. Slam packed with bugs, I have turned of the AI feature that auto types replies, despite that if I’m in the middle or replying to a customer and they send another message it deletes everything and rewrites the message. This has been an issue for months and has not been fixed, extremely problematic. Furthermore, the app has quite frequent hangs where it just gets stuck if it was open too long. When it works, it’s a great tool.

Apr 27, 2026

The Cosmic Corner

App Store

Amazing

Absolutely love it!!

Mar 18, 2026

Mandy Kerlann

Google Play

facile et efficace

Jan 28, 2026

Morgan (SorACorp)

Google Play

bonne application qui me permet de rester connecté avec les clients

Dec 29, 2025

Claire Luvumbo

Google Play

parfait. fonctionne très bien et de partout.

Nov 16, 2025

ZENDO Africa – Abdoulaye

App Store

Le meilleur chat pour Shopify

Très bon outil qui centralise les messages de mes clients au Canada et en Afrique. Les réponses instantanées et le chat en direct améliorent vraiment les ventes. Facile à utiliser, je recommande à 100 % !

Oct 27, 2025

SiMo El.GuRnaoui

Google Play

Merci pour tout les services

May 10, 2025

Brandon Owona

Google Play

❤️🫰

Mar 31, 2025

I Love High Fashion

App Store

Customer is unable to share pictures

Not so satisfying as customers are unable to share images.

Feb 4, 2025

glass couch

App Store

Love!!!!

Love the Vitamin A Pumpkin Cleanser!!

Sep 3, 2024

More in Business

3
Microsoft Teams

Microsoft Teams

Microsoft Corporation

4.7
· Business
Indeed Job Search

Indeed Job Search

Indeed Inc.

4.7
· Business
LinkedIn: Community & Network

LinkedIn: Community & Network

LinkedIn Corporation

4.7
· Business

Get API Access to 1.5 Million Apps

Access complete app metadata, rankings, reviews, and screenshots for your product and market intelligence workflows.

Starts at $99/month Learn more →