GOV.UK One Login

GOV.UK One Login

Government Digital Service · 4.5 ★ · FREE

Screenshots

Description

You can use the GOV.UK One Login app to prove your identity to access some government services. It works by matching your face to your photo ID.

You can also use this app to save a digital version of your HM Armed Forces Veteran Card to your phone.

In future you'll be able to save other digital documents, such as your driving licence. This is not available yet.

Before you start

You need to get this app if you’re:
• using a service on the GOV.UK website that asks you to prove your identity with GOV.UK One Login
• saving your digital Veteran Card to your phone

You’ll be guided to this app when it is time to use it.

What you need

You can use any of the following types of photo ID to prove your identity:
• UK passport
• non-UK passport with a biometric chip
• UK photocard driving licence
• UK biometric residence permit (BRP)
• UK biometric residence card (BRC)
• UK Frontier Worker permit (FWP)

You can use an expired driving licence if it expired in the last 90 days and it was issued by DVLA.

You can use an expired BRP, BRC or FWP up to 18 months after its expiry date.

You need to have your original photo ID with you. You cannot use a photocopy or digital copy.

You will also need:
• a well-lit area where you can take a good quality photograph
• an iPhone 8 or newer
• iOS 16.7 or higher

How it works

You'll need to sign in to the app with your GOV.UK One Login details. This links the app to the GOV.UK website so you can continue proving your identity.

If your photo ID is a passport, BRP, BRC or FWP you will:
• take a photo of your photo ID
• scan the biometric chip in your photo ID using your phone
• scan your face using your phone

If your photo ID is a driving licence you will:
• take a photo of your driving licence
• scan your face using your phone

What happens next

Once your information has been submitted in the app, you'll need to go back to the GOV.UK website, so you can finish proving your identity and access the service you were trying to use.
 
Privacy and security

The personal information you provide to prove your identity will not be saved either on the app or on your phone. We collect your data securely and delete it when it is no longer needed.
Digital documents you add to the app will be saved on your phone so you can access them whenever you need.

Developer

What's New

Version 1.23.0 · 26 May 2026

We’ve made technical improvements and fixed bugs.

Ratings & Reviews

App Store

4.5

577 ratings

N/A downloads

Google Play

4.6

52,885 ratings

1,000,000+ downloads

5★
83%
4★
9%
3★
1%
2★
0%
1★
7%

Recent Reviews

franklin chukwumah

Google Play

Not sraight forward

26 May 2026

Mel Andre

Google Play

there is so many things to do and it took 20 mins or so.

26 May 2026

John Bristow

Google Play

totally new to me but feels secure.

26 May 2026

Jamie Glazebrook

Google Play

Was forced to install and use this cos other methods didn't work. Now to uninstall.

26 May 2026

Sue Duke

Google Play

would be really helpful if you were told to take your phone out of a phone case like you are with a passport. I tried to take mine out during the process which then stopped. I tried to restart the process twice. Did not work. Tries to get help through web chat. Useless just told me to phone. Couldnt as bank holiday. Process seemed to reset after the holiday. Easy when prepared for what was being asked. Simply being told to take my phone out of the case would have saved 2 hours of my life!

26 May 2026

portcate

App Store

Nightmare

Taking photo of passport in white frame was a nightmare. Thought I had to take double page.

7 Dec 2025

Melchizedek1600BC

App Store

There is a problem

Every time I try and open this app it responds “There is a problem - please try again later”. I emailed the Support Team and their generic response has been completely useless. This is a hopeless app and I need to be able to access it to fulfil legal requirements.

29 Nov 2025

LordJacobBoyes

App Store

WE SHOULD NOT HAVE TO USE THIS

SAY NO TO DIGITAL ID!

21 Nov 2025

Fifhchshshe

App Store

Buggy login

Poorly executed app. Goes in a loop on login and requires restarts.

16 Nov 2025

??!!SJ

App Store

Surprisingly easy

Instructions were very clear, great short demos, everything worked as it should and I’d process completed within 5-10 mins

29 Oct 2025

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