1800MEDICARE (was my health) on Apple App Store (AU)

Screenshots

Description

The 1800MEDICARE app (previously my health gov) is a secure and convenient way to view key health information that you, your healthcare providers or representatives have uploaded to My Health Record, it also gives you access to electronic prescriptions and has great features like find and book a health service, useful links to Medicare services and much more. It’s fast, easy, and secure - and you can access and share it all from the palm of your hand.

The 1800MEDICARE app is the first step towards easier access to more health services for all Australians.

The app has recently been updated, allowing users to manage and change privacy and access settings, which will also be reflected in My Health Record. Over time, new features including in-app notifications for preventative screening and reports on your tests and scans will be added.

To start using the 1800MEDICARE app, you’ll need:
• a myGov account
• linked to My Health Record to your myGov account

For help to do this, please follow all 3 steps to set up your record online - https://www.digitalhealth.gov.au/help/set-up

Developer

Australian Digital Health Agency

Developer ID: Australian Digital Health Agency

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Ratings & Reviews

2.6

627 ratings

100,000+ downloads

5★

28%

4★

10%

3★

6%

2★

11%

1★

45%

Recent Reviews

Anthony Kearney

v26.8.15404

I need to reinstall it everytime I want to use it. It constantly crashes everytime I try to use it a second time after first install

Developer Response

Thank you for your feedback. We’re sorry you’ve experienced this issue. The cause of slow loading or unresponsiveness when opening the app has been identified and fixed. Please update to the latest version. If the issue persists, email your contact details to consumerapp@digitalhealth.gov.au and we’ll contact you directly.

22 Sept 2026

20 Sept 2026

Bill

v26.8.15404

Installed the app and then it wouldn't open Typical Medicare incompetence.

Developer Response

Thank you for your feedback. We’re sorry you’ve experienced this issue. The cause of slow loading or unresponsiveness when opening the app has been identified and fixed. Please update to the latest version. If the issue persists, email your contact details to consumerapp@digitalhealth.gov.au and we’ll contact you directly.

22 Sept 2026

20 Sept 2026

Elliott Gorham

v26.8.15404

Rarely runs when opened and crashes frequently.

Developer Response

Thank you for your feedback. We’re sorry you’ve experienced this issue. The cause of slow loading or unresponsiveness when opening the app has been identified and fixed. Please update to the latest version. If the issue persists, email your contact details to consumerapp@digitalhealth.gov.au and we’ll contact you directly.

22 Sept 2026

17 Sept 2026

e

I do like the app for the information it provides me and I do use it regularly. I would give it 5 stars if the 7 day wait period before the results are available nonsense was dropped. invariably I still get to see my results before my GP or specialist, but having to wait is just...frustrating, not to mention that more often than not it helps save time by having a plan / questions ready when going into an appointment. Perhaps an option for us grown ups to opt out of the 7 day wait period!?!

Developer Response

Thank you for your feedback. Please ensure you're using the latest app version. Most test and imaging results are available as soon as they’re uploaded to My Health Record. Some results are released after a 5-day delay. Visit digitalhealth.gov.au for list of exceptions. If your test is not listed, call 1800 723 471 (Option 1) for assistance.

18 Sept 2026

17 Sept 2026

Miriam Hall

v26.8.15404

refuses to open after exhausting all options.

Developer Response

Thank you for your feedback. We’re sorry you’ve experienced this issue. The cause of slow loading or unresponsiveness when opening the app has been identified and fixed. Please update to the latest version. If the issue persists, email your contact details to consumerapp@digitalhealth.gov.au and we’ll contact you directly.

22 Sept 2026

17 Sept 2026

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Market Analysis

1800MEDICARE (was my health)

Screenshots

Description

Developer

Australian Digital Health Agency

Ratings & Reviews

Recent Reviews

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