DiDi Rider: Safe rides

Travel with DiDi Rider: Safe, affordable, and reliable ridesharing at your fingertips with trusted drivers. Join millions of riders worldwide who choose DiDi for everyday trips and economical transportation.

Whether you’re heading to work, catching up with mates, going out at night, or heading to the airport, DiDi ride services get you there comfortably and at a fair price.

Available in 30+ cities across Australia and New Zealand.

In Australia and New Zealand, DiDi Rider App Offers:
Express: Fast and affordable rides, up to 4 people
Travel: Long-distance rides for less, up to 4 people
Select: Roomier cars with highly rated drivers, up to 4 people
Max: Spacious rides, for groups up to 6 or extra luggage
Delivery: Affordable on-demand delivery city-wide

Budget-friendly rides, every day.

Enjoy everyday low fares rides and exclusive promotions. With DiDi, you’ll always know your price upfront—no surprises.

Safety First
Your safety is our top priority. Every driver completes extensive background checks, facial verification, vehicle inspections, and ongoing monitoring.

Plus, DiDi offers in-app safety features such as:
- Real-time trip monitoring
- Phone number & home address anonymisation
- Share your trip with trusted contacts
- In-trip safety checks and emergency support
- Flexible payment options
- Choose your preferred payment method — credit card, debit card, Apple Pay, Alipay or PayPal.

Booking a ride with DiDi is easy:

- Enter your pickup location and your destination.
- Choose the ride type that suits your needs.
- Select your preferred payment method.
- Confirm your ride and track your driver in real time.
- Enjoy your trip and rate your driver afterward.

Need help? Visit our website for more info:
Australia: https://web.didiglobal.com/au/
New Zealand: https://web.didiglobal.com/nz/
Or you can contact customer service through the app for further support.