Shopify Inbox

Shopify Inbox

Shopify Inc. · 4.7 ★ · FREE

Screenshots

Description

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.

USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS

Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations

SHOP APP
Let customers contact you from the Shop app.

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FEEDBACK & SUPPORT

For 24/7 support visit the Shopify Help Center: help.shopify.com

Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

Developer

Shopify Inc.

Developer ID: 371294475

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What's New

Version 8.56.0 · 7 Nov 2025

Bug fixes and improvements

Ratings & Reviews

App Store

4.7

1,796 ratings

N/A downloads

Google Play

4.6

7,737 ratings

500,000+ downloads

5★
80%
4★
9%
3★
5%
2★
2%
1★
4%

Recent Reviews

Ray Healey

Google Play

I can say first hand for me, I don't know how I could manage a 1st time online store without this service. I encourage all store owners to use this platform to stop useless text and messages. ORH INTERNATIONAL

12 May 2026

Eric

Google Play

Smooth

3 May 2026

Paul Kent

Google Play

notifications are not great. it logs me out too easily and I miss messages.

16 Apr 2026

Anzar Shah

Google Play

Love it, easy to integrate and smooth to operate

12 Apr 2026

Cabdi Maxamuud

Google Play

good app

10 Apr 2026

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