Ancestry: Family History & DNA

once again...I reached out to the Leaf bot last week regarding an issue with my mobile app. One of my ancestors is not loading at all. I've done all the steps - updated my phone, updated the app, restarted my phone, deleted and reinstalled the app twice and it's still not working.

6 May 2026

I was going to buy a DNA kit. but during checkout it keeps putting in my maiden name not my legal name that's on my bank card. This is totally unacceptable. customers should be able to put their current name in not have ancestry automatically put the wrong name in. looks like I'm not going to buy a DNA kit! about to delete my whole account.

6 May 2026

Horrible

I’m so disappointed with Ancestry.com. I paid for expedited processing before Christmas of last year. Even after being charged extra for this and other things that weren’t consented to and having to complain. I have STILL not received my results. I would never recommend them to anyone. Not even an enemy. I’m now going to request to have the extra fee for expedited results to be refunded. Happy to provide further feedback on how I’ve been treated and how they handled this issue

6 May 2026

A fascinating journey into my family history

Ancestry.com has been one of the most rewarding online experiences I’ve had. What I appreciate most is how effortlessly it turns curiosity into real discovery. The platform is beautifully organised, making it easy to build a family tree, explore historical records, and uncover details I never would have found on my own. The depth of information available is genuinely impressive. Census records, immigration documents, military files, old photographs—every new hint feels like opening a door to another chapter of my family’s past. I also love how intuitive the interface is. Even as the tree grows more complex, Ancestry keeps everything clear and easy to navigate. The DNA component adds another layer of excitement. Seeing my heritage broken down and discovering genetic connections around the world was both enlightening and surprisingly emotional. It made my family history feel bigger, richer, and more interconnected than I ever expected. What really sets Ancestry.com apart is the sense of connection it creates. It’s not just about names and dates—it’s about stories, journeys, and the people who shaped who I am today. Every time I log in, I feel like I’m piecing together something meaningful and lasting. If you’re curious about your roots or want to preserve your family’s legacy for future generations, Ancestry.com is absolutely worth it. It’s engaging, reliable, and genuinely inspiring. A wonderful investment in understanding where you come from and celebrating the people who came before you.

6 May 2026

It keeps logging on and out.

6 May 2026

Everything is paywalled

This app Is extremely difficult to navigate. Every turn is paywalled

5 May 2026

Hopeful!!!!

5 May 2026

this app doesn't even let me sign in!

4 May 2026

Bland and Outdated

Cannot handle concepts like two biological mothers and tries to seperate children to say they are from other people.

13 Apr 2026

On government pension

Too expensive

8 Apr 2026